FAQ's

Frequently Asked Questions

 
     
 
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FAQ's   Frequently Asked Questions

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  1. Where can I buy a FoldingWagon?
  2. Why doesn't this website list all of the retailers for the FoldingWagon?
  3. Why do different retailers have different models of the FoldingWagon?
  4. Who is TriGen Group, LLC?
  5. I have a product problem.  What should I do?
  6. I have a product idea.  May I submit it to FoldingWagon LLC?

Where can I buy a FoldingWagon?

We are pleased to say that the Fold-it & Go Portable Wagon is available from an ever-increasing number of retailers online, in stores, and at special events like fairs. 

 

For the most current retailer availability, please use a search engine (like Google) to search "Fold-it & Go Portable Wagon" or click on the search link below.

 

 

You can also buy directly from TriGen Group, LLC, on their website at www.trigengroup.com

Please see "Who is TriGen Group, LLC?" below for a link to their website.

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Why doesn't this website list all of the retailers for the FoldingWagon?

Any list we provide is quickly out of date as the Fold-it & Go Portable Wagon is being added by more and more retailers.  Also, many large retailers require us to obtain permission to use their name on our site before we can list them and that approval often takes weeks.  For the most current retailer availability, please use a search engine (like Google) to search "Fold-it & Go Portable Wagon" or use the "Find Retailers" link above.

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Why do different retailers have different models of the FoldingWagon?

Retailers know their customers needs best.  Often they will request a special model of the Fold-it & Go Portable Wagon with particular features to meet their customers' specific needs and pricing requirements.  We hope that you will find a specific model which will best meet your needs.

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Who is TriGen Group, LLC?

TriGen Group, LLC, is the exclusive licensee of FoldingWagon LLC.  This means that we have chosen TriGen Group, LLC, to manufacture and distribute all of the products based upon the FoldingWagon LLC patented design.  TriGen Group, LLC, was selected because they insist upon exceptionally high quality in all of their products.  Any similar FoldingWagon product not displaying our patent number and the TriGen Group, LLC, label should be suspected to be counterfeit and may be of inferior quality or hazardous.  For your safety, please do not purchase counterfeit products.  A link to TriGen Group, LLC, is provided below.

 

 

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I have a product problem.  What should I do?

We want your problem solved as much as you do.  (Maybe more!)  Please click on "Contact Us" to tell us what's wrong.  In most cases, we will forward your email to TriGen Group, LLC, for resolution.  Our friends at TriGen Group, LLC, strive for complete customer satisfaction, like we do, and they will be happy to help.  If you prefer to contact TriGen Group, LLC, directly CLICK HERE.  Please let us know that your problem was solved to your satisfaction.  If your problem was not solved, please let us know so that we may follow up with TriGen Group, LLC on your behalf.

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I have a product idea.  May I submit it to FoldingWagon LLC?

Please do not submit product ideas to FoldingWagon LLC.  We may already be working on a similar idea.

 

As fellow product developers/inventors we have a great deal of empathy for you.  Many successful product developers have helped us over the years and we would like to return the favor by helping you as best we can.  Please click on "Help For Inventors" for links to organizations we trust and general information about the process of inventing, developing, protecting, and marketing your concept.  We may be able to provide specific suggestions if you can't find what you need in the "Help For Inventors" section.  Click on "Contact Us" to email general questions.  Please do not tell us the specific details of your product idea.  It is advisable to avoid disclosing specific details of your concept to anyone without first obtaining a non-disclosure agreement, a patent, a copyright or other appropriate intellectual  property protection.  Also, please do not fall prey the invention marketing scam companies which advertise on television.

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